Hi there ! I'm having trouble extracting reports to XLS.

michelb over 10 years ago

Hi there !

I'm having trouble extracting reports to XLS.

It just doesn't extract at all. I keep waiting and waiting until I give up and try again.

I tried to extract many other reports with success, these three are the only with problems.

We are not using SAIL in this application yet, so it's a process report.

The server is on Appian cloud.

Hope someone can give me a hand on this.

Thanks in advance,

Michel Barbosa...

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0 Aleksi White
Appian Employee
over 10 years ago

In the access logs I only saw one request for today of an export, and that took less than a second according to the completion time. That one was done in the apps environment, so according to the logs it should be okay. Could you try an export in the designer environment and see if that is still slow?
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0 Aleksi White
Appian Employee
over 10 years ago

In the access logs I only saw one request for today of an export, and that took less than a second according to the completion time. That one was done in the apps environment, so according to the logs it should be okay. Could you try an export in the designer environment and see if that is still slow?
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