Hello Appian Community so from last 2-3 days I don't know why I am not able to access my cloud database , whenever I am trying to open it so new tab is opened but there is blank page I don't know what's wrong so someone can help me out regarding this. ?
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Hello rajthakor
Please raise a Support case if you are able to or please send an email to communityedition@appian.com regarding the same.
I did mail them regarding the same and I didn't got any reply from the team .
I hope you are using a community edition. Have you tried shutting down the environment and then restarting?
Did you try opening it in a new browser or incognito? It could be because of the cache..
yes I tried , I think so my site is still not updated to appian version 24.1 and my site is still using 23.4 APJ appian version , so I guess because of this I am not able to use my cloud database .
I tried shutting down to but I got mail from Appian Community saying :
Please send an email describing your scenario to communityedition@appian.com and wait for their response. It would take sometime for them to get back to you.