Hi,
I have a process that triggers emails to non appian users.This email body should have a link that could navigate to a word document to view or download it.Add attachments is also an option but I want the document to be in a link in the email body.can someone help me in achieving this.
Thanks
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HI harithar2461 ,You can't directly put a document link into the email body, and also as you are mentioned that the end users are not in appian environment.The only way is, to use portals, but it leads to security complications, if the requirement is mandatory.If that's OK with you, i can help with that.
Hi harithar2461 Hope this helps you:try below code for creating html template:<html><head><title> DocDownload </title></head><body><a href=###link### download> Click Me </a></body></html>Later use this in you email smart service and pass your document to it.
Yes you can use this method if the document resides in some other website, if it is in appian you might need to use portals for this functionality
There is old (deprecated) functionality that can generate a URL link that would lead to the document (in a downloading context) within Appian, even from an external location like an email, but even that still requires an Appian login to authenticate into.
So nothing really satisfies the "non appian users" requirement other than email attachments, which work but can be kinda clumsy (and is very sensitive to over-large items), or using portals which, as mentioned, opens up some pretty gaping security concerns (though I guess you could include a unique PIN in the email and make the user type in their PIN at the portal page before exposing the document download, or some other approach that prevents external users from stumbling onto something they shouldn't see).