rv!record is empty, data does not come through to summary page

Hi fxzrqjzztrmy  Could you please share more about  your record configurations please,

fxzrqjzztrmy Based on limited information provided, check below points
1) Check source in record type, ensure data is flowing through rv!record.
2) Verify rule!BCD_userDetails uses rv!record type variable to access data.

Check you are able to see the data preview for that record.

Hello fxzrqjzztrmy 

I would recommend using the identifier instead of passing the rv!record as input. Use the identifier to fetch the data in the interface.

If there's any chance this is an older record type, it might not be sufficient to pass in just "rv!record".  In newer ones it is, as long as the "userDetails" rule input is an instance of the correct record type.

Thank you for your advice! It turned out that I have nested interface in my record page so the rv!record somehow failed, I use rv!identifier to query instead and it worked.

Thank you! Exactly, I used identifier to query and worked

Thank you for reply. Not sure if that is the cause, I used identifier instead and it worked, but still don't understand why rv!record failed

As Mike mentioned already this can be an older record type. Try passing in the following way instead of passing rv!record.

If you want to pass any relationship then define that as well.

I don't know why this problem is with just this record for me,
but this way will work if you don't want to change in your interfaces and processes

I tried to cover this topic in this blog post: https://appian.rocks/2024/01/16/partially-populated-records/