rv!record is empty, data does not come through to summary page

Question

I've config a summary page in record type, the interface be like rule!BCD_userDetails(userDetails: rv!record). But when I click on record link the summary page has no data populated, seems rv!record has no value in it

Shubham Aware · Answer

fxzrqjzztrmy Based on limited information provided, check below points 1) Check source in record type, ensure data is flowing through rv!record. 2) Verify rule!BCD_userDetails uses rv!record type variable to access data. Check you are able to see the data preview for that record.

Mike Schmitt · Answer

If there's any chance this is an older record type, it might not be sufficient to pass in just "rv!record". In newer ones it is, as long as the "userDetails" rule input is an instance of the correct record type.

rv!record is empty, data does not come through to summary page

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