Hello, in a process I am using "Post Comment to Feed Entry", the value of author being passed is a user who is deactivated.
This process sometime works fine and intermittently gives me generic error as below-
An error occurred while trying to post a comment or hazard to the feed (entry id: [382]). Details: The supplied feed entry [382] is not accessible (APNX-1-4181-100)
This is strange behavior, any idea why does it work sometime because I believe passing deactivated user as author should give an error always.
TIA!
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quote "The author for the smart service must have permission to post a comment to the specified feed entry. Attempting to complete this task without the proper user rights generates an error message for the process administrator and pauses the process."https://docs.appian.com/suite/help/24.1/Post_Comment_to_Feed_Entry_Smart_Service.htmlI would recommend to check if the user you use for have access to all the feeds the usser should comment to. if its happening occasionly then there is a high chance that the user has not all the needed permissions aka group memberships or not maintain access groups. Could you figure out if a specific type of posts are effected- e.g. of the same application/appartment/orignal poster etc?
ok