Hi there ! We are having a problem with one of our process models.

michelb over 9 years ago

Hi there !

We are having a problem with one of our process models.
When we open it, it just comes blank.

To solve the problem, we tried opening it on many computers, restarting the server, etc.
It would be nice to know what to do to make the components appear again.

Thanks !...

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0 michelb over 9 years ago

Hi Helmuta,
Yes, we tried opening other process models and they showed the content normally.
Yes, we are using IE 11. And no, it's not a lag, we waited several minutes (more than 10) and it didn't show.
We loaded the last version and it showed again, but after saving it started to come in blank as before.
Hope my answers help you to understand what could be happening.

Thanks.
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0 michelb over 9 years ago

Hi Helmuta,
Yes, we tried opening other process models and they showed the content normally.
Yes, we are using IE 11. And no, it's not a lag, we waited several minutes (more than 10) and it didn't show.
We loaded the last version and it showed again, but after saving it started to come in blank as before.
Hope my answers help you to understand what could be happening.

Thanks.
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