I have a requirement to get replies from non-appian users using the Send e-mail

Jess over 9 years ago

I have a requirement to get replies from non-appian users using the Send e-mail node,however,this needs to be in a form of dropdown,radiobuttons etc. I tried creating html template with JS but it seems the send-email node was not able to read scripts (having a hardtime getting the selected items on each objects by only getting messages!body). Any suggestion on how to resolve this? Or maybe integrate with Google forms? TIA...

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0 malcolm.ross
Appian Employee
over 9 years ago

You cannot send emails with javascript or advanced HTML.. this is a restriction of Email client's.. not Appian.. The industry practice for doing something like this is to send an email with a link to a web form. The user then opens the form in the web browser, not the email client
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