Hi there ! I'm having trouble to show up a form on my smartphone.

michelb over 10 years ago

Hi there !

I'm having trouble to show up a form on my smartphone.

It's not a SAIL form but it's very simple with no javascript, just four fields. It's showing a default value (read-only field) and have two more fields that will save a value.

The error wich is appearing is just: "An unknown error has occurred".

I have no idea of what is going on, I tried to open the form on tempo through the browser and it's working
normally.

Thanks !...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

1. If I understand correctly the issue is only with the Android app?
2. Have you tried deleting your account and re-creating it?
3. What version of the Android App are you using?
4. What version of Appian?
5. Have you check that these two properties in custom.properties match the URL you use to access Appian?

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

1. If I understand correctly the issue is only with the Android app?
2. Have you tried deleting your account and re-creating it?
3. What version of the Android App are you using?
4. What version of Appian?
5. Have you check that these two properties in custom.properties match the URL you use to access Appian?

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=
Cancel
Vote Up 0 Vote Down

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Verify Answer

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