I am having Appian 24.2 version and the recordtype is having only few records <100 and also few columns <10. When i created the recordtype, it has sync disabed.
Export to excel button is visible and aso clickable. But when i click that button, download is keep on happening for full day but dint return excel. This is happening for all record types.
Please let me know what might be issue.
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We are also facing same issue(Recordtype export to excel is not downloading the excel records) after version upgrade 23.2 to 24.2....please let us know if anyone know the solution.
When you open one of the record types in your development environment, do you happen to see a "Upgrade Now" button? After Appian upgrades, there have been a few of those for records over the last couple of years.
Yes. I can see "Upgrade Now" button.
If you upgrade, save, and deploy your record, and all records related to the grid you're trying to export, does the export generate as expected?
Appian team suggested to install the fontconfig package in our linux server using "sudo yum install fontconfig" command.