Hi Team,I’m getting a 403 Access Denied error stating “You don't have permission to view this page” — can someone help me understand why this might be happening?Note: We have already checked the Process Model, Record Type, Site Objects Security settings — all users have Viewer access and are part of the required group.
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Check security on all underlying objects used in that page, not just the parent objects. Also validate the User Start Page in the Admin Console; the Default Start Page URL might have a trailing slash (/), causing malformed email task links (double //). Additionally, validate the site page visibility once.
It really depends on what user is getting this, when, and what URL they're trying to view. Often in my system users might see this if someone sends them a URL to use but the URL is actually for a site the target user doesn't have permission to view. Can you provide some more context?
The 403 status & URL should be logged in the Tomcat Access logs. Sifting through our own logs, there's no 'extra' information about 403 errors - just the URL and the time to respond. So the URL itself is key for us to help you determine a root cause.
In addition to the things that others have said, I have seen this 403 error when
I hope these logs help with the investigation. Jesse Knight Mike Schmitt
Shubham Aware bojjiv0001
This log error doesn't necessarily help us narrow down the issue. What URL do you go to that causes the 403? What set of links do you click?
This particular error seems to be an issue related to custom attributes or relationships added to Appian's built-in User sync'ed record. There are a few different reasons that error could occur.
I agree with Jesse, nothing in that screenshot seems to stand out for me as to what could be causing the error you describe.
Did you look into the questions I asked last week in my own original comment on this thread?