403 Access Denied you don't have permission to view this page

Question

Hi Team, I&rsquo;m getting a 403 Access Denied error stating &ldquo;You don't have permission to view this page&rdquo; &mdash; can someone help me understand why this might be happening? Note: We have already checked the Process Model, Record Type, Site Objects Security settings &mdash; all users have Viewer access and are part of the required group.

Shubham Aware · Answer

Check security on all underlying objects used in that page, not just the parent objects. Also validate the User Start Page in the Admin Console; the Default Start Page URL might have a trailing slash (/), causing malformed email task links (double //). Additionally, validate the site page visibility once.

Mike Schmitt · Answer

It really depends on what user is getting this, when, and what URL they're trying to view. Often in my system users might see this if someone sends them a URL to use but the URL is actually for a site the target user doesn't have permission to view. Can you provide some more context?