We have long running processes that were initiated by users who are now inactive

anoopk over 10 years ago

We have long running processes that were initiated by users who are now inactive. These process models have nodes which are configured to be executed by process initiator and they are failing at these nodes.

Is there a way in which these processes can be completed successfully without the need of reactivating these users? Is there any smart service which can be used to either change the assignment of inflight process instance or change the initiator? Can we achieve this using process upgrade?...

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0 Steve over 10 years ago

By process upgrade do you mean this smart service?...

forum.appian.com/.../summary

You should be able to create a new version with the correct assignment then use this to upgrade running instances and then to re-start the tasks that have failed. You could try using a Task report to identify the instances which need the re-assigned tasks re-starting.
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0 Steve over 10 years ago

By process upgrade do you mean this smart service?...

forum.appian.com/.../summary

You should be able to create a new version with the correct assignment then use this to upgrade running instances and then to re-start the tasks that have failed. You could try using a Task report to identify the instances which need the re-assigned tasks re-starting.
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