We upgraded to Appian 7.7 from 7.3 and after the upgrade users are saying that t

manojj over 10 years ago

We upgraded to Appian 7.7 from 7.3 and after the upgrade users are saying that they are not getting the alerts they used to earlier.
For example: if a comment is added to a News Feed from News tab, users used to get alerts but it has stopped after the upgrade.

How do we configure it? Is it the same one like, configuring the My alerts configuration in apps portal?

Discussion posts and replies are publicly visible

Parents

0 abhi.jana
Appian Employee
over 10 years ago

The documentation link describes the list of notification settings that can be set in custom.properties -

forum.appian.com/.../Configuring_Notifications.html

Have your sysadmin look in custom.properties for the settings beginning with "server.conf.notifications.tempo..." to see if any of them have been set to NEVER. Note that the default value for these settings is IMMEDIATE.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 abhi.jana
Appian Employee
over 10 years ago

The documentation link describes the list of notification settings that can be set in custom.properties -

forum.appian.com/.../Configuring_Notifications.html

Have your sysadmin look in custom.properties for the settings beginning with "server.conf.notifications.tempo..." to see if any of them have been set to NEVER. Note that the default value for these settings is IMMEDIATE.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data