Hi Forum I'm working in 7.2 I'm trying to find pro

lincolnf454 over 10 years ago

Hi Forum

I'm working in 7.2

I'm trying to find process instances of a specific process model that have seemed to have disappeared off the system. With reference to the following documentation - forum.appian.com/.../Archiving_and_Unarchiving_Processes - I have tried to search for all process instances with the following script - archiveprocess search -pmid 999 -pattern "\\*.bak" - which returned 0 archived processes. If there are no archived process instances, what would have happened to my process instances?

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0 gauravg568 over 10 years ago

Could it be the user account you're logging in with doesn't have appropriate permissions for the process instances any longer perhaps due to a change in group membership?
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0 lincolnf454 over 10 years ago

Hi gauravg568,

I'm logging in as a system administrator, I should be able to retrieve these process instances. When I try to monitor the process instance it comes up with the following message
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0 Bob over 10 years ago

Did you check your Process Model Properties, Data Management tab and make sure instances are not being deleted rather than archived based on the settings.
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0 sikhivahans over 10 years ago

@lincolnf May I please know if you are using the same query mentioned in the documentation? As you said in the post that you made use of the same query, I would like to suggest to make use of the id of the process model which is specific to your Appian instance instead of 999 which is mentioned by Appian as example. Please ignore this comment if you aren't using 999.

Added to the above, you are right - as you are logging in as the system administrator, you should be able to access the process instance.I guess the process is archived here.
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0 lincolnf454 over 10 years ago

Hi rrobins, please see attached, these are my settings for this partivular process

Hi sikhivahans, it is a different PMID unfortunately.

The client has had power outages in recent times, could an ungraceful shut down of Appian have caused process instances to be deleted?
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