We're currently in the process of converting a large (35,000+) user base fro

Chris over 8 years ago

We're currently in the process of converting a large (35,000+) user base from Portal to Tempo - one application at a time (30+). One thing we've been struggling with is the best way to promote News feed usage. We have some theories in the works, but one thing I would like to do is associate groups with system events so that they receive comment notifications - without having physically participated in the thread. For example, in one process any user may request something. When it is approved by a certain group, a news feed entry is added with viewers set to the requestor, their supervisor and the group member who approved. Users can view this post in their news feed, but if they comment there are no notifications sent out. Once we're converted fully we could potentially have hundreds of system posts per day that a single group approver or supervisor has viewer rights to. However, as far as I can tell there is no way to create notifications for users...

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0 Chris over 8 years ago

We could do something like that, but we're trying to keep it as simple as possible. Most of our 30,000 users will not have a diluted feed at all - they will only see maybe a few items per day. However some approvers work in systems where they approve many requests per day. For the end users, we want to post an item when their request is approved - and since they will undoubtedly comment on it, we would want to include the approver on the news feed entry. The approver's feed could be diluted, which is the primary focus of the post - to ensure the approver gets notified when the end user comments on the post they are both associated with. Otherwise, approvers who have a diluted feed may miss comments or questions by end users.
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0 Chris over 8 years ago

We could do something like that, but we're trying to keep it as simple as possible. Most of our 30,000 users will not have a diluted feed at all - they will only see maybe a few items per day. However some approvers work in systems where they approve many requests per day. For the end users, we want to post an item when their request is approved - and since they will undoubtedly comment on it, we would want to include the approver on the news feed entry. The approver's feed could be diluted, which is the primary focus of the post - to ensure the approver gets notified when the end user comments on the post they are both associated with. Otherwise, approvers who have a diluted feed may miss comments or questions by end users.
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