We're currently in the process of converting a large (35,000+) user base fro

Chris over 9 years ago

We're currently in the process of converting a large (35,000+) user base from Portal to Tempo - one application at a time (30+). One thing we've been struggling with is the best way to promote News feed usage. We have some theories in the works, but one thing I would like to do is associate groups with system events so that they receive comment notifications - without having physically participated in the thread. For example, in one process any user may request something. When it is approved by a certain group, a news feed entry is added with viewers set to the requestor, their supervisor and the group member who approved. Users can view this post in their news feed, but if they comment there are no notifications sent out. Once we're converted fully we could potentially have hundreds of system posts per day that a single group approver or supervisor has viewer rights to. However, as far as I can tell there is no way to create notifications for users...

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0 Chris over 9 years ago

An example would be similar to the Appian Credential Program feed posts, as far as what would be an enhancement to achieve what I am looking for. Currently, when a Credential is given and the news feed entry is posted for the user, that user is not tagged in the post. So, when peers comment with congratulations and what not, the user is not notified of comments to the post unless they happen to see it. In relation to our environment, we would want something similar to automatically tagging the user in that post so they are notified of comments via email, without having physically been involved in the post.
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0 Chris over 9 years ago

An example would be similar to the Appian Credential Program feed posts, as far as what would be an enhancement to achieve what I am looking for. Currently, when a Credential is given and the news feed entry is posted for the user, that user is not tagged in the post. So, when peers comment with congratulations and what not, the user is not notified of comments to the post unless they happen to see it. In relation to our environment, we would want something similar to automatically tagging the user in that post so they are notified of comments via email, without having physically been involved in the post.
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