#mails I am trying to export a report in excel by using a send mail button. Ther

I think this mostly depends on the setup of your spam filter.

Hi,
Could you share more details please or may be attach the code.

What is different with that email / file?
Sender
Size
File format
Etc?

Spam filter seems to be catching it.

Hi Ankita, Along with what christineh mentioned, Can you please check for the words used in the email.. which may be making the mail to be routed to Spam ?

as i said there are 6 reports, and all of them are sending mail. each of them have the same body with different subjects: Display Ticket Report, Case Status Report, Quality Performance Report etc. Every one of them has attachment of about 12- 20 kb size. The one with the subject Quality Performance Report is going to the junk folder.. Everything else is going to inbox as expected

@ankitab: As the other users here have mentioned previously, this is almost certainly a setting on your e-mail provider's end (perhaps related to your individual account settings and perhaps not). The easiest way to troubleshoot this would be to send the exact same set of e-mails to different addresses: try a personal address, maybe a second personal address using another provider, a different user at your company, etc. My instinct tells me that the results will vary for each of these, and that most should allow all e-mails to land in the regular inbox.

To fix the issue for the e-mail address you're attempting to use primarily, once again it depends on your particular e-mail provider; if it were Gmail, just for example, you would need to open the message in the Junk folder and click "Mark Not Spam"; in Gmail this trains the filters to hopefully avoid this "false positive" in the future. Many other e-mail providers now have similar functionality, though the details vary.