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I have got a question on the process which gets invoked by sending an email to A
Amitkumar
over 8 years ago
I have got a question on the process which gets invoked by sending an email to Appian. The sender would require an email address in the form of 'processmodeluuid0002dc06-6df8-8000-514a-010000010000@example.com'.
Can this email address be more meaningful and addresses the specific business unit or function within an organization such as hrhelpdesk@example.com or travelhelpdesk@example.com, etc.?
For instance, when sender uses hehelpdesk@example.com email address, Appian should start a relevant process for that email address.
Has anyone tried creating such email aliases on a mail server? If yes, what's the procedure for Appian cloud environments?
Thanks in advance.
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Eliot Gerson
Appian Employee
over 8 years ago
This is not currently possible for cloud environments. However, depending on your use case, you may be able to use the process model id instead of the process model uuid, with the former being potentially easier to read and remember. Please see
forum.appian.com/.../Sending_an_Email_Message_to_a_Process.html
for further details.
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Eliot Gerson
Appian Employee
over 8 years ago
This is not currently possible for cloud environments. However, depending on your use case, you may be able to use the process model id instead of the process model uuid, with the former being potentially easier to read and remember. Please see
forum.appian.com/.../Sending_an_Email_Message_to_a_Process.html
for further details.
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