I have got a question on the process which gets invoked by sending an email to A

I have got a question on the process which gets invoked by sending an email to Appian. The sender would require an email address in the form of 'processmodeluuid0002dc06-6df8-8000-514a-010000010000@example.com'.

Can this email address be more meaningful and addresses the specific business unit or function within an organization such as hrhelpdesk@example.com or travelhelpdesk@example.com, etc.?

For instance, when sender uses hehelpdesk@example.com email address, Appian should start a relevant process for that email address.

Has anyone tried creating such email aliases on a mail server? If yes, what's the procedure for Appian cloud environments?

Thanks in advance.

OriginalPostID-190003

OriginalPostID-190003