With Reference to the Below Post,

Hi harshav, Could you please check if the users receiving the alerts are having any special privilege.. like sys admin ?

What plugin are you using to have access to the Edit Alert Settings smart service that you mention?

If you are using "Edit Alert Settings" smart service, please male sure you selected right Alert and Media for all users under Data tab of that node.

@narasimhaadityac, I am sysadmin in that environment and when my User ID is created This Edit Alert settings SS is been used. so I should not be getting it right.and Some are also the basic users as well who are receiving this.

@sean I am using the Plugin of Alert Utilities which contains Edit Alert Settings for User jar.

@aviroop These are the Inputs which are given in the data tab
Alert: New Task Assigned to Me
Disable: True
Media: Email
User:pv!userCreated

Thanks, took a look at the plugin to do some testing. I notice there are alerts specific for Cloud and On-Premise installations. Which installation are you using, and does the Alert setting match the installation type?

Also, what version of Appian is this having problems on?

Thanks for the reply Sean, we are using V7.4 and we recently upgraded to V7.10 and it is On-Premise Installation. I am not sure what does that Matching refer too the data inputs are mention in the post comments itself, any inputs please.

Hi, As per my testing please find the steps and still the ppl are receving Emails :(
1.Created a PM with 2 Edit Alert Settings for User SS with Assignment as run as admin( Task is assigned to me and Task is assigned to me and others)
2.Changed the Alert settings for me as well.
3.Generated a Task.(This Task is assigned to a Group XYZ and Myself and the User A are part of it).
4.I am not receving any EMails but User A (for whom I have changed the Notifications) is receving the EMails.
5.After running the PM, I have checked my Edit Alert settings and it is changed to Never and Never for both New task assigned to me and others and New Task assigned to me.
6.It has changed for User A as well. and User A and Myself are both Administrators.and the Task which is assigned is been triggered from external system.
am I missing anything.