Hi, I try to start a process via email, when I send a mail from outlook or thund

filomenoa over 12 years ago

Hi, I try to start a process via email, when I send a mail from outlook or thunderbird nothing happend, but if I send a mail from gmail from a browser (Firefox, IE or Chrome) the process start normally, it's possible starting a process from email sent from outlook or Thunderbird? I appreciate your help, thanks....

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0 Sathya Srinivasan
Appian Employee
over 12 years ago

Check if your mail client is sending the mail under am alias. Is so, you need to configure the custom.properties to allow alias.
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0 Alex Weller
Appian Employee
over 12 years ago

Filomeno,

Have you configured Anonymous Access?
forum.appian.com/.../Anonymous_User
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0 filomenoa over 12 years ago

Thanks, but my instance is cloud, I'll open case to solve this
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