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In Appian 16.1 - what are the precise constraints about mobile devices uploading
jarrods229
over 8 years ago
In Appian 16.1 - what are the precise constraints about mobile devices uploading documents using SAIL (word / pdf etc.)
On the couple mobile devices I have tried my selection seems limited to taking photos, uploading photo's or dawing a signature. Our use case is that the process involves uploading supporting documentation which may be located in mobile accessible repositories such as dropbox, goodgle drive, onedrive, iCloud or the android file system.
I've seen this is achievable through other mobile applications (the Yammer app is an example).
Are there particular versions of IOS and android that can meet this use case?
OriginalPostID-194286
OriginalPostID-194286
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tonyd
over 8 years ago
This type of functionality is mandatory if we are truly deploying omni-channel functionality. Uploading supporting documentation for a form process is very common - and it is ever increasing that mobile device users are using both local and cloud storage options for their originating file locations, The Appian mobile app must be able to interact with these location to upload and download files as necessary - and as would occur on a desktop.
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Eliot Gerson
Appian Employee
over 8 years ago
This is not currently possible from within the mobile app; however, mobile users can upload supporting documents by going to the site via their mobile browser.
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tonyd
over 8 years ago
I would hope that the Appian development Roadmap includes a more integrated approach for the mobile app platform. Modern mobile apps can already interact with mobile accessible file stores. Jarrod highlighted 'Yammer' above which has this capability and the experience is very seamless. Having to go to the website on the mobile does not present the user with a consistent experience. Especially when we are trying to promote heavily use and benefits of the mobile app.
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Eliot Gerson
Appian Employee
over 8 years ago
This is indeed on our roadmap, though I can't provide you with a target date at this time. For now, options to upload documents from mobile devices include using the mobile browser and sending forms to processes via email.
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tonyd
over 8 years ago
Thankyou Eliot - eagerly looking forward to the release of this functionality. Cheers .
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