We had a process model (and corresponding tempo action) completely disappear fro

Jason Noker over 8 years ago

We had a process model (and corresponding tempo action) completely disappear from our Appian instance after restarting. We are on version 16.1 hotfix B. The folder is there, all of the other process models are there, but the main model is gone. The currently running processes are still there but the model is gone.

any ideas? this was a pretty important process model to our application.

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0 mpontius over 8 years ago

Interesting, might still be worth an attempted cross check based on time to the user-request-audit log and see if someone logged in as Administrator, could potentially trace to the computer that did it from the IP (once again not fool proof). Another thing to check is if you have any plugins that allow the programmatic deletion of a process model, potentially someone accidentally used that and blew it away? I can not think of a Scenario where Appian would just blow away all process models within a folder.
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0 mpontius over 8 years ago

Interesting, might still be worth an attempted cross check based on time to the user-request-audit log and see if someone logged in as Administrator, could potentially trace to the computer that did it from the IP (once again not fool proof). Another thing to check is if you have any plugins that allow the programmatic deletion of a process model, potentially someone accidentally used that and blew it away? I can not think of a Scenario where Appian would just blow away all process models within a folder.
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