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Hello everyone. I'm trying to solve for an issue that has rendered the news

scotts
Hello everyone. I'm trying to solve for an issue that has rendered the news feed useles for our organizeation. I have a number of processes where a request is entered by a user, assigned to a group, then a user from that group takes ownership. The request may get reassigned to different users to complete the work along the way. I want to have a news feed item that gets generated when the request is submitted only visable to the requestor, then when the analyst picks up the request, the feed should become visable to them also. If the request gets reassigned, the feed should become visable to the new analyst also. The problem is that once the viewers are established, I have no way to update who the viewers are. So I'm stuck with only the reqeustor or everyone since I don't knwo who the analyst will be when I initiate the post and I have no idea how many times the task may get reassigned. Follow record doesn't help since it is still limited by the securi...

OriginalPostID-205086

OriginalPostID-205086

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    Certified Lead Developer
    You could create a group for each post, assign as viewer, then add as needed.

    Also, not knowing your use case, I would ask if this is the right usage of news. News should raise awareness. As these people are active participants, awareness isn't being raised Beowulf a report or record do what you are looking for (searching, displaying key data, etc).

    Thanks!
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  • 0
    Certified Lead Developer
    You could create a group for each post, assign as viewer, then add as needed.

    Also, not knowing your use case, I would ask if this is the right usage of news. News should raise awareness. As these people are active participants, awareness isn't being raised Beowulf a report or record do what you are looking for (searching, displaying key data, etc).

    Thanks!
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