Hello everyone. I'm trying to solve for an issue that has rendered the news

scotts over 8 years ago

Hello everyone. I'm trying to solve for an issue that has rendered the news feed useles for our organizeation. I have a number of processes where a request is entered by a user, assigned to a group, then a user from that group takes ownership. The request may get reassigned to different users to complete the work along the way. I want to have a news feed item that gets generated when the request is submitted only visable to the requestor, then when the analyst picks up the request, the feed should become visable to them also. If the request gets reassigned, the feed should become visable to the new analyst also. The problem is that once the viewers are established, I have no way to update who the viewers are. So I'm stuck with only the reqeustor or everyone since I don't knwo who the analyst will be when I initiate the post and I have no idea how many times the task may get reassigned. Follow record doesn't help since it is still limited by the securi...

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0 scotts over 8 years ago

THanks for the good feedback and suggestion! It's about clutter. I want to make sure each post is relevant to the user, but security is not a concern here. Is there a way for me to unsubscribe all users from the feed from an admin console, then use follow record an a case by case basis as you suggest? I have over 900 users, so I won't get them to all go in on their own and unsubscribe.
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0 scotts over 8 years ago

THanks for the good feedback and suggestion! It's about clutter. I want to make sure each post is relevant to the user, but security is not a concern here. Is there a way for me to unsubscribe all users from the feed from an admin console, then use follow record an a case by case basis as you suggest? I have over 900 users, so I won't get them to all go in on their own and unsubscribe.
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