How does default email notification work on news feed for comments? I

manojj over 8 years ago

How does default email notification work on news feed for comments?

I have observed that whenever there is any comment posted on the new feed for a particular process, the initiator and people to whom any task is assigned, they get an email notification from Appian stating the comment has been made by xyz person.

Can someone point me to documentation link which states the working of this functionality or share how it works?

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0 abhinavg712
Certified Lead Developer
over 8 years ago

Manoj,

Check for feed notifications
forum.appian.com/.../Notifications.html
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0 Tom Ryan
Appian Employee
over 8 years ago

It sounds like you want the Notification Settings:

forum.appian.com/.../Notifications.html
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0 manojj over 8 years ago

Yes my question is around that
- to be more specific, I wanted to know if/how we can add a random user into the post so he starts getting email whenever any new comment is added on the post?

As I could only find the below configuration for the comment alerts and none seems to be addressing my requirement:
- New comment on a post or message that you have commented on or starred
- New comment on a system event that you have commented on or starred
- New comment on an event attributed to you
- New comment on an event that you have commented on or starred
- New comment on your message
- New comment on your post
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0 Tom Ryan
Appian Employee
over 8 years ago

Can you add them as participants?

forum.appian.com/.../News.html
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0 manojj over 8 years ago

Thanks Tom, that could be one of the solutions, I will try it and ask business if they are happy with it. I guess that's the only way currently to do it :(
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