Hi, We are a cloud customer using VPN tunnels to connect to our SQL Server

Hi,
We are a cloud customer using VPN tunnels to connect to our SQL Server database in our location. We are not a large shop so we don't have large databases.

Whether you are on a similar setup or not, has anyone experienced timeout issues with the database? The message that users see is:

Error Evaluating UI Expression
Expression evaluation error in rule......
at function a!queryEntity: An error occurred while retrieving the data

If the user clicks the refresh button a few times it may work which means the issue is intermittent. A lot of the times, the data source is a view that is not pulling a lot of data (200-300 records) so it is not a large data set and we did use a view to reduce the amount of fields to pull.

The problem with this issue is that there could be so many possibilities of the cause - database utilization, VPN connection, etc. If anyone else has had this issue, how did you go about isolating it and did you get it resolved?
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OriginalPostID-212834

OriginalPostID-212834