email reply-to adress

Victor Bouchery

A Score Level 2

over 7 years ago

Hello,

It's possible to specify a "reply-to" adress different than the sender?
i explain:
- When Appian sends an email i receive this as sender in my outlook inbox: appian@mydomain.com on behalf of userAppian@mydomain.com
- When i click reply, outlook replies to userAppian@mydomain.com (it's normal)

I want to specify a "reply-to" adress in some case, to change it to appian@mydomain.com (Appian will catch the reponse, if so)

Thanks in advance.

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0 mohamedb over 7 years ago

For these specific cases, for which you want the "reply-to" address to be appian@mydomain.com:

1- Add a dummy user to your Appian environment who have the following email: appian@mydomain.com
2- Configure the send email node "From" field to select this dummy user.

Now, when you click reply-to in outlook appian@mydomain.com should come up; so that Appian can catch it.
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0 mohamedb over 7 years ago

For these specific cases, for which you want the "reply-to" address to be appian@mydomain.com:

1- Add a dummy user to your Appian environment who have the following email: appian@mydomain.com
2- Configure the send email node "From" field to select this dummy user.

Now, when you click reply-to in outlook appian@mydomain.com should come up; so that Appian can catch it.
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