Reactivation of SAML User who is deactivate in Appian.

Hi Harsha,
SAML is used to create users for SSO. So he can login as long as he has the priviliges, Once to deactivate a user I dont think he can be added again. You might have to create same user again.
Thanks,
Yeswanth.

We cannot create the same User again as it will not allow. but that is not how we want. we want automatically make the reactivate user login.

Hi harshav420 ,

You need to create a batch process to reactivate users automatically with the reactivate user smart service. You need to get users list for you respective Application from AD (active directory) from service call. once you will get all user list from AD, you can compare all Active and inactive users from Appian and based on requirement reactivate users in Appian. Like this you can create new users as well that is Automatically. I did same for my Application.

Check with your LDAP or SAML team.

Thanks,
Sandeep

Hi Harsha,

There are various ways to handle this depending on what capabilities you have available on your SAML IdP. There are some SAML providers that allow you to add in rules / hooks during authentication which will then potentially enable you to call a web API published by Appian.

Appian however does not handle this out of the box as far as I know.