How to send email to users in a distribution list

Hi all,

We have a distribution list but when trying to configure using "Send Email" smart service, the name of the distribution list does not pop up. 

Is it possible to send an email to all users in a distribution list?

Do we have to consider any additional steps to achieve this.

Please suggest.

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  • If the distribution list is, on the surface, just a regular email address, I believe Appian will not care either way (as it has no inherent way of knowing what the difference is between, say, "mike@company.com" and "appianDevs@company.com") -- I expect in cases like this if the email isn't being delivered, it's most likely an issue on the back-end configuration of the distribution list, such as the email from Appian is getting caught in its spam filter, or other similar possibilities.  I'd check and double-check there first.

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