Hello, Iam try to integrate APPIAN 7.4 with LDAP 2003, We have created a gr

If you are getting this error:

Authentication request failed: org.springframework.security.authentication.BadCredentialsException: Bad credentials

this means you haven't created the user in Appian. Remember that accounts have to exist beforehand (the password is not relevant since Appian will authenticate against your LDAP server but the account needs to exist in Appian first).

For example, if a user types: "eduardoFuentes" as the user then there should be an account both in LDAP and in Appian (people tab) with that exact name for the authentication to succeed, otherwise Appian will get the "good to go" from LDAP but when it tries to see if there's a user inside Appian with that username, if not present, a BadCredentialsException is thrown.

Eduardo,

The user is already present in APPIAN, for example, Vineet Kumar, and SAM Account is : a28123, the same a28123 is also created in APPIAN, but still the same error is thrown.

Then what could be wrong is the password for the service account. It's better to test this outside Appian first to make sure you can bind the SA to your LDAP server. There are several tools available online, one example is JXplorer

I have tested this using SOfterra LDAP, and it is working for SA account, Is this something related to SA permissions, or do we need to create a group in LDAP of type CN under OU. Is it something permissions issue.

Keep in mind that:

1. If this is an LDAP directory the syntax for the userDN is of type;

<property name="userDn" value="cn=Sa-Appian,dc=corp,dc=name,dc=net"/>

2. If this is active directory the syntax for the userDN is of type:

<property name="userDn" value="Administrator@appiancorp.com"/>