Connect to on premise Dynamics CRM from Appian cloud

Question

Has anyone experience with Connecting on premise Dynamics CRM system with Appian Cloud instance ? Can it be readily done ? If not what are the pre-requisites to be completed . The On-prem system moreover is on local ADFS authentication.

Shubham Aware · Answer

not readily! Requires VPN/IPsec tunnel to expose on-prem CRM (IFD setup), public ADFS endpoints, and Connected System with service auth. https://docs.appian.com/suite/help/26.1/Appian_cloud_external_connectivity.html https://docs.appian.com/suite/help/26.1/Cloud_VPN_Integration.html https://docs.appian.com/suite/help/26.1/Appian_Cloud_Integration.html

Stefan Helzle · Answer

I suggest to discuss this directly with Appian. Make sure to include your IT Architect and other relevant roles in your organization.