Have any Appian Cloud customers had success integrating with a Salesforce instan

matthewf over 9 years ago

Have any Appian Cloud customers had success integrating with a Salesforce instance behind an IP whitelist? With the outbound IPs from Appian Cloud being subject to change, adding the cloud's outbound IP to the whitelist does not seem like a viable solution for the long-term. Are there any integration patterns that folks have had success with?

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

From the Appian Cloud;s perspective we'll always discourage this practice and emphasize on the fact that we only support this type of integration via VPN.
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0 matthewf over 9 years ago

Do you have ideas of how a VPN be used to support a Salesforce integration? From my understanding, a VPN cannot be setup between Appian Cloud and Salesforce Cloud; so there would need to be an intermediary.
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0 chase.putnam over 9 years ago

Since Salesforce Cloud does not allow the creation of VPN tunnels into their infrastructure for their customer's use and Appian Cloud does not provide a static IP address except for implementation over an established VPN tunnel, you cannot implement a white list type of implementation on your side.
You can access and query Salesforce using credentials and Salesforce authentication mechanisms. Our out of the box Salesforce connector can authenticate to Salesforce for integration calls.
See:
forum.appian.com/.../Connectors.html
under the Salesforce connector section.
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