Hi all, I am trying to connect Appian v7.9 to Microsoft Dynamics CRM using the e

olivierd over 9 years ago

Hi all, I am trying to connect Appian v7.9 to Microsoft Dynamics CRM using the existing connector. I followed the documentation example: a Third-party credentials is containing the technical username/password to connect to the CRM (attached) and I try to use the Tempo Report example to create a new account in Dynamics (usePerUserCredentials: false). As username/password field names are case sensitive I tried various combination, same on the endpoint (simple URL,REST and SOAP endpoints). In all case I get the below error: Expression evaluation error : An error occurred while attempting to store into the following variables: [local!dynCreateWriter]. Details: [[local!dynCreateWriter:Failed to connect to the external system [key=dynamicsdev]. The site-wide credentials may be incorrect. Please ask an administrator to update the credentials in the Third-Party Credentials page in the Administration Console. Connection failure details: Connection timed out]] ...

Discussion posts and replies are publicly visible

Parents

0 rawich over 9 years ago

For url_prefix, there is just another URI context in front of /XRMServices in our environment. I don't think that impact anything.

You should try to execute this service invocation via SoapUI first, to isolate the issue between Dynamics service call vs. Appian connector functions.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 rawich over 9 years ago

For url_prefix, there is just another URI context in front of /XRMServices in our environment. I don't think that impact anything.

You should try to execute this service invocation via SoapUI first, to isolate the issue between Dynamics service call vs. Appian connector functions.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data