i am publishing a Process model as webservice ; i created a user and set the sec

hussameldin seddik over 9 years ago

i am publishing a Process model as webservice ; i created a user and set the security as process initiator
when other systems are trying to call the webservice its failing and giving this message at Jboss side ; looks like authentication issue but i used the same username password and i can login to the application - Any ideas ?

2015-11-13 22:43:11,261 [ajp-/0.0.0.0:8009-6] ERROR com.appiancorp.process.webservices.pmserver.WebServiceAuthenticator - Username and password supplied the process model web service invocation are invalid: com.appiancorp.suiteapi.common.exceptions.InvalidLoginException: app_pi_build
2015-11-13 22:43:11,261 [ajp-/0.0.0.0:8009-6] ERROR com.appiancorp.process.webservices.pmserver.PMServletDelegate - Authentication failed for the process model web service invocation; service: publishSurfaceRights
2015-11-13 22:43:23,932 [ajp-/0.0.0.0:8009-6] ERROR com.appiancorp.process.webservices.pmserver.WebServiceAuthenticator - Username an...

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0 hussameldin seddik over 9 years ago

...d password supplied the process model web service invocation are invalid: com.appiancorp.suiteapi.common.exceptions.InvalidLoginException: app_pi_build
2015-11-13 22:43:23,932 [ajp-/0.0.0.0:8009-6] ERROR com.appiancorp.process.webservices.pmserver.PMServletDelegate - Authentication failed for the process model web service invocation; service: publishSurfaceRights
2015-11-13 22:43:24,666 [ajp-/0.0.0.0:8009-6] ERROR com.appiancorp.process.webservices.pmserver.WebServiceAuthenticator - Username and password supplied the process model web service invocation are invalid: com.appiancorp.suiteapi.common.exceptions.InvalidLoginException: app_pi_build
2015-11-13 22:43:24,667 [ajp-/0.0.0.0:8009-6] ERROR com.appiancorp.process.webservices.pmserver.PMServletDelegate - Authentication failed for the process model web service invocation; service: AcquiredSurfaceLease
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0 raghuvarann over 9 years ago

Check the credentials string that you have passed from the client system for any unwanted characters or white spaces.
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

Make sure you're using the Appian password and not the LDAP password. Models as Web Services use the credentials that the account has inside Appian not the LDAP ones.
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0 aasuliman over 9 years ago

also make sure about Letters Case Sensitive for the usernsme
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0 hussameldin seddik over 9 years ago

yes , i am using an appian created password not LDAP and verified that the username/password are correct - do you have any thoughts on how to troubleshoot this any further ?
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

What application server is this?
Any other authentication layer on top of Appian?
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0 hussameldin seddik over 9 years ago

the application server is Jboss , LDAP authentication but i am using the appian password and i can login using the account to appian
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

1. What version of Appian?
2. Open the following file <APPIAN_HOME>\\ear\\suite.ear\\web.war\\WEB-INF\\conf\\security\\spring-security-03-auth-mgr-override.xml

Find the authentication manager called "authenticationManager". How many and what 'sec:authentication-provider' do you see listed under the manager?

Example:

<sec:authentication-manager alias="authenticationManager" erase-credentials="true">
<sec:authentication-provider ref="ldapAuthenticationProvider"/>
<sec:authentication-provider ref="appianAuthenticationProvider"/>
</sec:authentication-manager>
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0 hussameldin seddik over 9 years ago

1. 7.9
2.

this is the configuration in the environment

<sec:authentication-manager alias="authenticationManager" erase-credentials="true">
<sec:authentication-provider ref="appianAuthenticationProvider"/>

</sec:authentication-manager>

<bean id="appianAuthenticationProvider" class="com.appiancorp.suiteapi.security.auth.AuthenticationProviderWrapper">
<constructor-arg ref="appianAuthenticationProviderInternal"/>
<constructor-arg ref="scsKeyChangeHandlerNoOp"/>
</bean>
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