Call Webservice node errored out and process is active

vbhardwaj

Certified Senior Developer

over 7 years ago

Am calling SOAP Webservice from Appian process using Call WebService node. If the webservice is down or in case of any network connectivity issue, the call webservice node hangs with Error and process is stuck. Have tried to handle this using escalation. But escalation also does not work in this case.
Any idea how to handle this error ?

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0 sparshs over 7 years ago

@vikrantb: i will suggest you to add a boolean variable in the out put of webservice node and set it true once the webservice is executed successfully, You should also branch out another parallel flow from start node to a script node and on that script use a timer event to wait for 1min , if the boolean which you are using in output of webservice is changed to true or not , if not then put your flow to a user input task , where you can show user a message about the webservice not working.
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0 sparshs over 7 years ago

@vikrantb: i will suggest you to add a boolean variable in the out put of webservice node and set it true once the webservice is executed successfully, You should also branch out another parallel flow from start node to a script node and on that script use a timer event to wait for 1min , if the boolean which you are using in output of webservice is changed to true or not , if not then put your flow to a user input task , where you can show user a message about the webservice not working.
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