Call Webservice node errored out and process is active

vbhardwaj

Certified Senior Developer

over 7 years ago

Am calling SOAP Webservice from Appian process using Call WebService node. If the webservice is down or in case of any network connectivity issue, the call webservice node hangs with Error and process is stuck. Have tried to handle this using escalation. But escalation also does not work in this case.
Any idea how to handle this error ?

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0 raghunandanj3904
Certified Senior Developer
over 7 years ago

If there is any data dependency on this WS execution then you are stuck and you need to manually restart this. No other option. Else, as chirstineh suggested, have a timer on the sub process call for 2 mins and if you don't get any response,retry (if required or move on).
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0 raghunandanj3904
Certified Senior Developer
over 7 years ago

If there is any data dependency on this WS execution then you are stuck and you need to manually restart this. No other option. Else, as chirstineh suggested, have a timer on the sub process call for 2 mins and if you don't get any response,retry (if required or move on).
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