Doubt with upgrade to 20.1 in cloud

Question

Hi, 
 My team works with a demo environment on cloud, in version 19.4, and we want upgrade the environment to 20.1 
 There is any way to upgrade? We only found guides about local installation, but not cloud guide. 
 This step is automatically? 
 Thanks in advance.

Myles Weber · Answer

Certain organizations have signed up for "Early Access". Early Access gets an early sneak peak of the release to prepare their organizations. These organizations are typically Appian partners that are preparing for product launches so that they are ready to sell and implement through their teams. Appian and its customers also benefit from this early feedback. Early Access deployments have limited flexibility on when to receive the release as the timing is critical for the feedback cycle and these instances aren't production usage. 
 Regarding rescheduling updates, please see this article for more information 
 https://community.appian.com/support/w/kb/679/kb-1403-rescheduling-cloud-installation-upgrades

Doubt with upgrade to 20.1 in cloud

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