If user account is deactivated for tasks

Question

Hi Everyone, 
 If the user is assigned more than 1000 tasks and if his account gets deactivated and he left. How can we reassign to those assigned tasks or what will happen to those tasks.

Prasanta Paul · Answer

You can configure escalation

Dai Williams · Answer

Ideally, you would build a common process for handling deactivations. So using the deactivate user node as part of a process ... 
 https://docs.appian.com/suite/help/24.2/Deactivate_User_Smart_Service.html 
 you would then run a task report within the workflow to find the allocated tasks, and then reassign. You would need to know who to reassign to, but this can all be built in as part of workflow logic. Remember to check any database tables that require the user value to also be reassigned.

Prasanta Paul · Answer

With the help of escalation, you can re-assign.

Dai Williams · Answer

programmatically you can use these smart services to combine in the deactivation workflow ... 
 community.appian.com/.../task-management-smart-services