Hi Everyone,
If the user is assigned more than 1000 tasks and if his account gets deactivated and he left. How can we reassign to those assigned tasks or what will happen to those tasks.
Discussion posts and replies are publicly visible
You can configure escalation
Ideally, you would build a common process for handling deactivations. So using the deactivate user node as part of a process ...
https://docs.appian.com/suite/help/24.2/Deactivate_User_Smart_Service.html
you would then run a task report within the workflow to find the allocated tasks, and then reassign. You would need to know who to reassign to, but this can all be built in as part of workflow logic. Remember to check any database tables that require the user value to also be reassigned.
is there any way to reassign tasks because assigning tasks manually will be cumbersome.
With the help of escalation, you can re-assign.
programmatically you can use these smart services to combine in the deactivation workflow ...
community.appian.com/.../task-management-smart-services