hello I'm new to Appian and i have a task to generate a pdf from word template i used DOCX From Dynamic Template smart service then PDF From DOCX i checked every thing but the document isn't generated i will attach the xml code and the word template
Stationery Request templete test.docx
here is the xml generated
<orders><createdBy>sliman.izz</createdBy><createdOn>4/7/2025 3:50 PM GMT+02:00</createdOn><items><orderDetails itemName='test' itemCode='54' requestedQuantity='100' receivedQuantity='50' notes='not done' /><orderDetails itemName='test' itemCode='45' requestedQuantity='20' receivedQuantity='10' notes='not done' /><orderDetails itemName='test' itemCode='85' requestedQuantity='50' receivedQuantity='50' notes='done' /><orderDetails itemName='test' itemCode='75' requestedQuantity='40' receivedQuantity='40' notes='done' /></items></orders>
what could be the problem?
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Just to add to the thread, if you are generating your own Word document on the fly via XML (not relying on something already in existence etc) and having issues, you might have better luck with generating an HTML Doc From Template instead and converting to PDF with the PDF from HTML service, if this fits your case. That's what we use primarily to create PDFs from scratch and typically works pretty well.
I agree: appian.rocks/.../