Send Email Smart Service - Not sending email

Question

Hi, 
 I am using the smart service to send an email to my user, and i am not receiving any email. 
 And as you can see bellow the task is concluded, and i tink the configuration is ok. Also i am not receiving anything wrong in the log. 
 Any idea what is happening or what am i missing? 
 
 Thanks

amitb0004 · Answer

First check Sending Email Setting in Admin Console is Enabled, if it's not then Make it Enabled then Appian ORG will able to send Email. as shown below...

Then Check your are using User's Email address instead of User's username to whomever your sending mail in Process Model

And also checked which domain have access in your Appian Org.(like "@gmail.com") that is allowed or not.