Hi,
We have been moving documents to filesystem using the 'move to filesystem' smart service. But now we have to move files to a particular network folder from where Seeburger picks the file up and moves it to another location. The issue is when we are trying to move a larger file (over 5mb), the move to filesystem node is breaking with an error "The process cannot access the file because another process has locked a portion of the file".
We have identified that seeburger scans the folder for new documents every 20seconds, and for larger files, it is picking up and locking the file before the transfer has completed.
Is there anyway to make appian lock the file until transfer is completed so as to prevent seeburger from locking it before appian is done moving the file ?
note: Ideally we do not want to increase the poll time of the folder above 30seconds.
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Hi srijans , You can try the below possible ways. 1.First you can try with smart service "Send File Over FTP" and check whats the time duration for transfering the file. 2.I don't have much idea about Seeburger but there must be some configuration to change the scanning time from 20 secs to like 60-80 secs 3.You can also split the same file into several small files\parts so that it can be transferred within less time and the locking can be avoided.