Excel Tools: Export CDT to Excel smart service can't be found under Integration Services > Excel Tools

I have downloaded and deployed the latest version of the plugin (2.0.2) and found that I am unable to select the Export CDT to Excel smart service. The icon seems to be missing from the palette. Switching back to version 2.0.0 brings it back again.

Has anyone else encountered this issue with 2.0.2 and was able to resolve it?

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  • I was able to see the Smart Service in the palette when I was still using version 2.0.0 of the plugin. After upgrading to 2.0.2, I am unable to see the Export CDT to SQL Smart Service anymore. I have tried it in Internet Explorer, Chrome and Safari. The process modeller was opened in a new session. There are 2 versions of "Export CDT to SQL" in 2.0.2 but both have the same name. Perhaps Appian is interpreting it as both are deprecated, and thus not displaying in the palette, since both deprecated and updated versions have the same name?
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