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Hi Everybody, Yesterday we encounted an incident in our Appian 6.6.1 applic
felixl
over 10 years ago
Hi Everybody,
Yesterday we encounted an incident in our Appian 6.6.1 application when using the Send HTTP Request plugin. We use the service to get information from a REST Webservice. The REST service requires user credentials which we have supplied in the Send HTTP Request parameters. During the incident 30 - 50% or our requests were returning with a Unauthorized [401] error which we were not expecting because the service was given the correct user credentials.
We didn't have debug logging turned on so we don't have debug logs from the Send HTTP Request service. Are there any ways to determin if user credentials were correctly passed into the activity class?
To protect the password used in the process we encrypt it when we retrieve it from our database and decrypt it into the service input parameter. Is it possible that using the function 'passworddecrypt' in the smart service could have failed? This is harder for us to determine because the pass...
OriginalPostID-84721
OriginalPostID-84721
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felixl
over 10 years ago
Hi Elizabeth, I will ask my team about turning on the debug logging. I think we would look to turning them one the next time this incident occurs.
Hi Patty, we haven't tried using Fiddler to monitor the traffic. I should double check with our server team to see if we have Fiddler or similar tools available.
Thanks everyone for your suggestions.
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felixl
over 10 years ago
Hi Elizabeth, I will ask my team about turning on the debug logging. I think we would look to turning them one the next time this incident occurs.
Hi Patty, we haven't tried using Fiddler to monitor the traffic. I should double check with our server team to see if we have Fiddler or similar tools available.
Thanks everyone for your suggestions.
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