We've just upgraded Excel Tools to the latest version (2.2.5) from 2.2.4 and shortly thereafter the STDOUT logs have been filling up with the following message:-
ERROR: Bundle com.appiancorp.ps.exceltools  Unable to get module class path. (java.lang.NullPointerException)java.lang.NullPointerException
Has anyone seen this before, know what it means and how to resolve?
Running 19.2 on AppianCloud.
(I've posted the same on the Plug In page on AppMarket)
I am facing the same issue after updating Excel Tools plug-in to V2.2.6 and we are on Appian V19.3.
Were you able to find a fix for this?
Thanks in advance.
Satya B Andra.
Hiya Satya - from memory we asked Appian to remove the latest version of the Plug in from our Cloud instance and install the previous version.
This reinstated the Plug In function correctly.
When we upgraded the plug in again from the admin console we didn't have any issues. If you're cloud based then I'd suggest reaching out to Appian via a support ticket. Unfortunately I have no knowledge of on premise installs.
I have raised an Appian support case and understood that issue is due to application server cache.
Support team helped in restarting the application server as we are on cloud and that resolved the issue.
Discussion posts and replies are publicly visible
© 2020 Appian. All rights reserved.