scan word template

Question

Hello All I am trying to scan a document which has text something like " insurance name :- # INSURED’SName ### and when I scan the document in smart service we get input value as below instead of INSURED’S name INSURED’S NAME screenshot attached Thanks, Ashwin Agrawal

Mike Schmitt · Accepted Answer

When creating or (especially) editing Word docs with replacement fields, you need to completely disable spell and grammar check within Word. What's happening is that Word is randomly inserting extra invisible XML into the text in the document (even in the middle of a continuous word like "###insured###") due in large part to the presence of spell and grammar check. When saving a revised template I always recommend opening up document.xml in a Text editor and scanning through all your replacement fields and making sure they're unbroken.

scan word template

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