When I am trying to pass the Chinese characters into 'PDF from DOCX' smart service this is not displaying the Chinese text but displaying hash(#) instead.
I am able to see the Chinese text in document generated by 'DOCX from Dynamic template' but that text is not showing the same in PDF document(I can see the text with ## in PDF)
Can someone please help me with this?
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bhavyas0001 were you able to find a solution to this issue?
Chinese fonts usually would not be installed where your Appian server is hosted and that would be the reason why you are getting hashes as replacement.
Generally, PDF conversion smart services provide you an option to upload fonts for such scenarios.
You can take the required font from your local computer and upload them into Appian as a document and provide that document as a Font Document in the smart service.
I believe this should resolve your issue