Docx To PDF converstion

Certified Senior Developer

Hi

While converting docx which has Arabic characters to pdf, Arabic characters are displayed as #### etc. When I test conversion java code in eclipse it is working without any issues. After I deploy it as a plugin it is not working. Any idea what could be the possible reason. Is there any alternative I can use to convert docx to pdf. 

Note: I cannot use PDF from xslfo transformation due to limitation with the requirement

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